Privacy Policy
Last updated:
This Privacy Policy explains how Direct Aftercare collects, uses, and protects your information when you use our services.
1. Information We Collect
We may collect the following information:
- Name and contact information (phone, email)
- Pet information (name, type, details)
- Service selections and preferences
- Payment information (processed securely through third-party providers)
2. How We Use Your Information
- To provide and coordinate services
- To communicate with you regarding your service
- To process payments
- To improve service experience
3. Information Sharing
We do not sell your personal information.
Your information may be shared with:
- Third-party crematories to complete your service
- Payment processors (such as Stripe)
- Service providers required to operate the platform
4. SMS & Communication Consent
By providing your phone number, you consent to receive service-related messages including scheduling updates and service notifications.
Message frequency may vary. Standard message and data rates may apply.
5. Data Security
We take reasonable measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
6. Cookies & Tracking
Our website may use cookies and tracking technologies to improve user experience and measure performance.
7. Third-Party Services
We may use third-party services (such as payment processors and analytics tools). These services have their own privacy policies.
8. Your Rights
You may request access, correction, or deletion of your personal information by contacting us.
9. Contact Us
If you have questions about this policy, please contact:
Direct Aftercare
Compassionate Pet Transport, Inc.
(888) 682-7872
10. Changes to This Policy
We may update this Privacy Policy at any time. Continued use of the service means you accept any updates.